Terms of Service

These Terms of Service (“Terms”) are a contract between you and Keepr (“Keepr,” “we,” “us”), covering keepr.now and the Keepr application (the “Service”). By creating an account or using the Service, you agree to these Terms. If you don’t agree, please don’t use Keepr. Keepr is operated by 9433-7656 Québec inc., based in Québec, Canada.

Keepr is software for service businesses. It connects to supported tools, carries relevant business context forward, and provides evidence-backed analysis and proposed next steps. Keepr surfaces information to support your decisions. It does not run your business for you.

You must provide accurate information and keep your login secure. You’re responsible for activity under your account. You must be at least 16 and able to form a binding contract, and you must use Keepr for a legitimate business.

• Paid plans and current prices are shown on our pricing page. Fees are billed in advance through our payment processor.
• Free trials, where offered, convert to a paid plan when the trial ends unless you cancel before then.
• You can cancel at any time; cancellation takes effect at the end of your current billing period. Except where required by law, fees already paid are non-refundable.
• We may change prices with reasonable advance notice; changes apply to your next billing period.

You agree not to:

• Break the law or infringe others’ rights using Keepr.
• Upload data you don’t have the right to share, or connect accounts you don’t control.
• Attempt to disrupt, reverse-engineer, scrape, or gain unauthorized access to the Service.
• Resell or provide the Service to third parties except as expressly permitted.

Keepr works alongside third-party tools. Your use of those tools is governed by their own terms, and we’re not responsible for them. You authorize Keepr to access data from the integrations you connect, and you can disconnect them at any time.

You keep all rights to your data and the content you put into Keepr. You grant us a limited licence to process it solely to provide and improve the Service for you, as described in our Privacy Policy. We don’t sell your data or use it to train third-party AI models.

When you connect a tool, the data Keepr reads may include personal information about your own clients. For that information, you are the controller and Keepr acts as your processor (sub-contractor), processing it only on your instructions to provide the Service. The terms of that relationship (including confidentiality, security, sub-processors, transfers outside Québec, incident notification, and deletion on termination) are set out in our Data Processing Agreement, which is incorporated into and forms part of these Terms. You confirm you have the authority and any necessary consent to connect that data and have it processed as described. We handle personal information in accordance with Québec’s Law 25 and Canada’s PIPEDA.

The Service (including its software, design, and brand) belongs to Keepr. These Terms don’t transfer any of our intellectual property to you beyond the right to use the Service.

This matters: Keepr provides analysis and proposed next steps to support your decisions. It is not financial, legal, tax, accounting, medical, or other professional advice, and it is not a substitute for your own judgment or a qualified professional. Evidence can support a conclusion; you decide when values and judgment are involved. You are responsible for the decisions you make and the actions you take.

The Service is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We don’t warrant that the Service will be uninterrupted, error-free, or that its outputs will be accurate or complete.

To the fullest extent permitted by law, Keepr will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill. Our total liability for any claim relating to the Service is limited to the amount you paid us in the 12 months before the claim. Some jurisdictions don’t allow certain limitations, so some of these may not apply to you.

You agree to indemnify and hold Keepr harmless from claims arising out of your data, your use of the Service, or your breach of these Terms.

You can stop using Keepr and close your account at any time. We may suspend or terminate access if you breach these Terms or to protect the Service. On termination, your right to use the Service ends; the sections that by their nature should survive (such as IP, disclaimers, and liability) will survive.

These Terms are governed by the laws of the Province of Québec and the federal laws of Canada applicable there, without regard to conflict-of-laws rules. The courts located in Québec have exclusive jurisdiction, except where mandatory local law gives you other rights.

We may update these Terms as the Service evolves. We’ll update the “last updated” date and, for material changes, give reasonable notice. Continuing to use Keepr after changes take effect means you accept the updated Terms.

Questions about these Terms? Email hello@keepr.now.